Three Months
Live Online
This is one of the best certification courses for operations management as its syllabus covers the basics for optimal performance as well as the knowledge and tools to contribute effectively to operational excellence. This programme will enhance your ability to make informed decisions and drive efficiency within organisational processes.
Over the course of three months, this programme will guide you through:
- Operations management requirements for service and manufacturing entities.
- Processes, systems and tools used in the four main areas of operations management (cost minimisation, quality, customer/client satisfaction, and innovation).
- Creating value and competitive advantage through operations management.
- The application of quantitative techniques in designing effective operations.
It is well-established that operations management is the core function for any production or service provider. It involves an ongoing process of activities, encompassing the design, review, and utilisation of operating systems to achieve service outputs as specified by the organisation's customers and clients. Operations management includes the efficient management of resources that contribute to the creation and delivery of products and services across a diverse range of manufacturing or service sectors with extensive scope.
This course is designed for junior professionals actively engaged in operations departments. Providing an introduction to the key functions of operations management, it covers aspects such as production/services planning, budgeting, staffing, quality management, innovation management, and other relevant topics. As a result, it is equally well-suited for students aspiring to broaden their studies in operations management, supply chain management, and related fields.
- The application of quantitative techniques in designing effective operations.
- Creating value and competitive advantage through operations management.
- Operations management requirements for service and manufacturing entities.
- Processes, systems and tools used in the four main areas of operations management (cost minimisation, quality, customer/client satisfaction, and innovation).